"When we decided to sell our house, we interviewed a number of realtors to find the right fit for us. While there were those with whom we had a prior ..."
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"When we decided to sell our house, we interviewed a number of realtors to find the right fit for us. While there were those with whom we had a prior personal friendship and those who bragged they employed the latest and greatest technology to sell our house, as well as those who claimed to have an extensive list of ready buyers and promised to sell your house for the asking price our they would buy it themselves, we chose to go with a highly recommended agent who had helped our dearest friends and neighbors buy and sell multiple homes in Old Town over the years. Each of the other agents seemed more interested in listing our home than in selling it.
We wanted to deal with a single person; we valued honesty and experience in our neighborhood; and, we sought someone with unlimited energy and availability. Charlene has been a broker for 45 years and has focused her efforts on properties in Old Town Alexandria and Northern Virginia since 1980. She had the experience and professional contacts in the area to recommend the most cost-effective home warranty, touch-up and inspection companies, and professional photographers, all of whom turned out to be the right choice for us. She personally staged and de-staged our home for sale, had a website created that accurately portrayed our property, and personally hosted multiple open houses (after each of which she gave us a complete summary of the potential buyers who had expressed interest that day). Charlene continuously updated us on comparable homes in our neighborhood that were on the market and advised us on any changes or price adjustments we should make - all of which we took. We received multiple offers on our home and sought and took her advice throughout the negotiation phase of the process. When we signed the closing documents, along with the closing attorney, Charlene walked us through the documents and made sure to explain items that were particularly important to us.
More than a month after closing, Charlene has continued to follow up with us, ensuring that our mail is being forwarded. Looking back on every action and every decision, we can happily say that there is absolutely nothing that we would have done differently. Just like our neighbors, who first provided us with her name, we have built a lasting friendship with Charlene."
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