Testimonials
"Charlene is outstanding, and I will use her for all of my real estate transactions in the future. I highly recommend her to my friends and colleagues!"
- Stephen G."She is, by far the personification of the ideal agent: smart, courteous, extremely thorough, honest, direct, and knowledgeable of the nuances that any tractions may involve. She was wonderful in guiding us through the negotiation phase, the quirky inspection ramifications here, and the changing of deadlines- as well as the emotional aspects of the deal with ours and the sellers. Couldn't have been more helpful! "
- James S"When we decided to sell our house, we interviewed a number of realtors to find the right fit for us. While there were those with whom we had a prior personal friendship and those who bragged they employed the latest and greatest technology to sell our house, as well as those who claimed to have an extensive list of ready buyers and promised to sell your house for the asking price our they would buy it themselves, we chose to go with a highly recommended agent who had helped our dearest friends and neighbors buy and sell multiple homes in Old Town over the years. Each of the other agents seemed more interested in listing our home than in selling it.
We wanted to deal with a single person; we valued honesty and experience in our neighborhood; and, we sought someone with unlimited energy and availability. Charlene has been a broker for 45 years and has focused her efforts on properties in Old Town Alexandria and Northern Virginia since 1980. She had the experience and professional contacts in the area to recommend the most cost-effective home warranty, touch-up and inspection companies, and professional photographers, all of whom turned out to be the right choice for us. She personally staged and de-staged our home for sale, had a website created that accurately portrayed our property, and personally hosted multiple open houses (after each of which she gave us a complete summary of the potential buyers who had expressed interest that day). Charlene continuously updated us on comparable homes in our neighborhood that were on the market and advised us on any changes or price adjustments we should make - all of which we took. We received multiple offers on our home and sought and took her advice throughout the negotiation phase of the process. When we signed the closing documents, along with the closing attorney, Charlene walked us through the documents and made sure to explain items that were particularly important to us.
More than a month after closing, Charlene has continued to follow up with us, ensuring that our mail is being forwarded. Looking back on every action and every decision, we can happily say that there is absolutely nothing that we would have done differently. Just like our neighbors, who first provided us with her name, we have built a lasting friendship with Charlene."
- David & Heidi, sellers"I have worked with several good realtors over the years both buying and selling, but I have to say Charlene has been the best to work with. Not only is she thoroughly aware of the current market and style trends, but she is very proactive in what needs to be done to close a sale quickly and efficiently. She searches out the best solutions for any problems that arise and has a network of service providers to get things done cost effectively and promptly. She has endless energy and is a great communicator. I could not recommend her more!"
- Janet, seller"Charlene has not had a single misstep in 19 years. I was fortunate to work with her! I am so grateful I could benefit from her deep knowledge of Alexandria and the Port Royal's insides, outsides, workings, and oddities."
- Robin, buyer & seller"Thank you once again for such a good experience in selling our third home. Your knowledge of properties and sales methods are unmatched! You staged our property beautifully, secured a contract within days, and brought us top dollar. You hit every mark! We have worked with other realtors in the past but none have worked as hard for clients as you. It has been a genuine pleasure to do business with you and we look forward to working with you again in the future. Best of luck to you and thanks again for all."
- Keith & Patty Rogers"I met Charlene Schaper over 5 years ago. I sought her out for advice about a condo I own, in Alexandria, and the Old Town Alexandria market. She came very highly recommended for her honesty and great knowledge of the area' s Real Estate market. Upon the untimely death of my beloved brother, I reached out to Charlene to assist in selling 3 properties he had owned. Charlene was always available to answer questions or concerns that would arise. Her gentle guidance and timely solutions to difficulties that did occur helped reduce the stress on me. I cannot express how much appreciation I have for Charlene. The compassion, knowledge, and great advice she shared with me made a difficult, personal, situation so much easier to go through."
- Paula O., seller"Charlene Schaper met and exceeded our expectations. She proved again that she is one of the best in the business. She took a challenging situation and made it work in our favor."
- Jennifer F"I'm writing this to let you know what a great job Charlene did selling my condo. I was so happy that it sold in 6 days. The work that Charlene did to make sure that it sold in a timely manner was amazing. I would like to let anyone know to use Charlene to sell their home and they will be just as happy as I am."
- Robert B."Charlene has been our agent for 20 years and we would never consider anyone else. She is very professional and knowledgeable about all facts dealing with sales and purchasing."
- Norma and David"Charlene always exceeds our expectations. This was our third real estate purchase in as many years and we will continue to come back in the future. We always feel truly valued as clients and Charlene always goes above and beyond."
- David and Alexa"Charlene, I just wanted to write you a note to thank you for all your work and diligence selling my sister's apartment. You are absolutely awesome!"
- Rocio B.